First of all, we are deeply applogize if any inconvenince to you and admitted it was our mistake which maybe happen comes from our team. Believe, we utmost do our best to find a best way to avoiding the same thing happened in the future by making the check list as per attached file which the purpose itself to minimize the problem once our team create the HAWB prior shipment depart. The implementation checklist itself already running since July 2015.
Nevertheless, we take this issue as priority and bring it to seriuos discussion with our Yunas team which is supposed to be responsible for they careless.
Hope you fine as well for above and thanks for your nice understanding.