a) Informal Greeting b) Formal Greeting
1.1 A: Hi, Tom. How’s a thing? 1.1 A: Good morning. Miss Elizabeth. How are you today?
B: Hi, Fine, thanks B: Good morning. Very well, thank you.
1.2 A: Hi, Elizabeth! 1.2 A: Good afternoon. Mr. Tom. How are you this afternoon?
B: Oh, hello Tom. How are you? B: Good afternoon. Very well, thank you.
A: Fine, thanks. And you?
B: Good, thanks.
Introductions
a)