Improvements
There are some problems to be solved;
To practice more on how to listening and speaking to passenger because sometimes when they spoke very fast or different pronunciations I didn’t understand and sometimes I couldn’t explain in the difficult words or sentences. To be better in communication English, I have to improve myself by trying to speak English in the real situations as many as I can. I must try to learn more by either speaking, writing, reading or listening to English via any learning media.