yes, office? what's the matter?
sorry, madam. you mustn't use a mobile phone while driving.
oh, i do apologize, but my daughter has had an accident at school and...
but it's against the law. it's dangerous to telephone while driving. you may have an accident.
i'm sorry,sir... i'm in a hurry. please let me go. my daughter...
sorry, madam, but i'm afraid i have to give you a ticket before letting you go. may i see your driving license, please?