Hello, I’m Kate. I contact from IONIC Logistics, Bangkok ,Thailand.
I have export your shipment to France by Sea Freight when 24/01/16
Now, your shipment is in agent clearance at port and they want to know detail something.
About detail of Dried tea. Do you have detail for example to me more? (Name, Photo, Amount or Detail other )
Because if agent don’t have detail this they can’t clearance shipment process.