1. The line's busy.
a, 'll connect you
2. Will you hold?
b, One moment
3 I'll put you through
c An office number
4. A code.
d Could I have your name?
5. An extension number
e I'm ready
6 Who's calling please?
f The line's engaged
7. Hold on g A country or area number. h. Is that all?
8, This is
9 Go ahead. i Can you wait?
J speaking 10 Anything else?