As mentioned in below mail that stuck of material is normal then why supplier did not consider all these operational condition at the time of design to avoid stuckness of material. Or damage of belt.
The chute and rod gate are standard parts of weigh feeder should design properly and to avoid any blockage between chute and belt, but we found that both items have design deficiency like.
1- The chute have flat edge of side wall at bottom side where easily trap clinker between belt and cute and cause more pressure on belt.
2- The cute not have side skirts to avoid trapping under the side wall.
3- The maximum material is drop at one side of the chute by one side rods installation in rod gate. which cause of more pressure at this side of the wall and tend to push material in-between the vertical side wall and belt.
Due to all above deficiency in design the belt come damage, So site or client is not absorb any cost for purchase of new belt . As the weigh feeder is in warranty period it should be replace by manufacture.