hm_ma requested to return Agilent / HP 81623A Optical head because something is wrong with the item. The buyer requested a full refund.
Next steps:
See the request details. Be sure to resolve the buyer's request by Aug 21, 2015. After that date, the buyer could ask us to open a case, and this can affect your seller performance level.
Note that if you accept a return, you'll be charged for return shipping because the buyer mentioned that something's wrong with the item.
See request details
You can ask us to step in and help if there's a problem with the buyer's request.