Customer Satisfaction Questionnair ( IPO ) bad improve Satisfied good 1 2 3 4Sales 1. Does the sales contact person has the knowledgeable and helpful? 2. Does our staff take care you courtesy? 3. How fast the corresponding from our staff to you? 4. Do our staff do the completely satisfaction to solve the problem with you? Quality 1. How well does the products that EXCLUDE the production in Thailand meet your request? ( If less than 3 , please specify below). ____________________________________________________ Delivery 1. How well is the delivery to your factory? Overall 1. How is the overall for our PRODUCTS ? 2. Do you still keep using our product in the future? additional survey ( please fill the answer ) 1. What do you need us to improve in the future ? 2. What do you expect from us for the future ? 3. Any other advise? Customer's signature __________________________ Saginomiya Thailand (manager or upper position) Comment :