Important Additional Information
Change Control. For additional work not specified in a Logistics Service that has resulted from: (i) a
requested change in the scope of Service, (ii) an act or omission of the Customer; (iii) a change in law
and/or applicable regulations; or (iv) a force majeure event, Dell will consider the additional work and
provide details of any changes to timelines and cost based on the changes requested. Should
Customer agree to the additional timeline and/or cost, they will confirm so in writing by providing
consent in writing before Dell begins or (if already begun) continues to provide the additional services.