Customer satisfaction can also be achieved through empowerment, as employees can make quick
decisions to solve the problems without having to ask the manager what to do. Moreover, increased
autonomy increases the productivity and enhances their capabilities and motivation to accept new challenges
and solve them. Proper remuneration and empowerment co mbined are imperative if an organization wants to
obtain greater dedication and trust from its members. If the employees are loyal to the organization and
highly motivated, superior levels of effectiveness an d growth can be achieved by the organization.