Thank you for your explanation. I am sorry hear that.
Now, I sent claimed can to another customer for evaluation.
If quality could be passed, we will suggest it to them at special price to minimize our loss.
We will let you know the evaluation result then to be discussed our action plan more in detail.
In terms of safety, it’s still safe within 2.5 yrs but our QC cannot guarantee more than actual one due to our policy because appearance including of quality is getting deteriorated.