As per FP#10, Please confirm that “return mail” received is meant to receive "all acknowledgements through mail" or "all mail returns without acknowledgement" through mail.
TIL : Both.
NS (25-Nov-2014): Ok, in both cases Acknowledge checkbox will be checked (all acknowledgements/return mail received). Please confirm that after checking Acknowledgement checkbox, will all fields be enabled or disabled? Moreover, same understanding will be applied for Gap#5.33 please confirm it.
TIL(27-Nov-2014): After checking acknowledgement checkbox, all fields are still enabled. Confirm to applied for Gap#5.33.
If any request is initiate based on acknowledgement checkbox, user will decline that request by manually. Then user will uncheck that acknowledgement checkbox.
After that if the condition is meet criteria again system should re-consider to re-issue the letter or generate the reuest again.