Even though this paper culminates in the recommendation of a framework for
implementing the concept of Learning Organization in Insurance sector, it calls for
future extension of this research into the specific details of knowledge conversion (tacit
to explicit) so as to facilitate the storage of knowledge in the KMS. There is also enough
scope to add new variables (e.g. cultural factors, demographic influences, political
stability, feel-good factors etc.), which influence service quality, into the insurance
sector dynamics and carry out simulation. In this era of globalization, Insurance
Sectors are open for global competition, and hence, when there is a threat of foreign
companies entering into local market, there also lies an equal opportunity for the local
companies to take their product outside the national boundaries, and in this context,
transformation into a Learning Organization would be a strategic decision.