Due to the globalization of the banking industry, the free movement of people,
enterprises and capital in EU the capabilities that new information technology can
offer Greek customers can nowadays seek and choose financial services from a wide range of commercial banks throughout the world. In addition, the Greek banking
sector has faced radical changes in the field of communications, informatics, bank
branch management. Furthermore changes have been made due to the expansion of
ATM’s and e-banking. From recent reports of the Bank of Greece, the Greek
banking sector during the last years focuses in upgrading the methods of estimating
and managing the credit risk, considering banks as production systems, introducing
efficiency evaluating systems and using stochastic models for the credit risk
management. Moreover commercial banks have expanded their products and services
including activities such as brokerage, insurance and asset management. The general
trend of expanding the operations and the services offered focuses in the area of
Balkans and more specifically in countries such as Albania, Romania, Bulgaria,
Serbia and FYROM. According to the Hellenic Bank Association the year 2009
the challenge for the Greek banking system consists of three dimensions: i) to continue
being stable having satisfactory ratios of capital adequacy, ii) to help businesses
and households confront the difficulties caused by the financial crisis and iii) to
manage the existing deposits more efficiently. For the reasons above managers
need to consider banks as production systems and develop measures for the estimation
of efficiency.
Due to the globalization of the banking industry, the free movement of people,enterprises and capital in EU the capabilities that new information technology canoffer Greek customers can nowadays seek and choose financial services from a wide range of commercial banks throughout the world. In addition, the Greek bankingsector has faced radical changes in the field of communications, informatics, bankbranch management. Furthermore changes have been made due to the expansion ofATM’s and e-banking. From recent reports of the Bank of Greece, the Greekbanking sector during the last years focuses in upgrading the methods of estimatingand managing the credit risk, considering banks as production systems, introducingefficiency evaluating systems and using stochastic models for the credit riskmanagement. Moreover commercial banks have expanded their products and servicesincluding activities such as brokerage, insurance and asset management. The generaltrend of expanding the operations and the services offered focuses in the area ofBalkans and more specifically in countries such as Albania, Romania, Bulgaria,Serbia and FYROM. According to the Hellenic Bank Association the year 2009the challenge for the Greek banking system consists of three dimensions: i) to continuebeing stable having satisfactory ratios of capital adequacy, ii) to help businessesand households confront the difficulties caused by the financial crisis and iii) tomanage the existing deposits more efficiently. For the reasons above managersneed to consider banks as production systems and develop measures for the estimationof efficiency.
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