The normal curve is bell-shaped and is within +/- 3 standard deviation from its mean (Hair, et. al., 1998). All the means of the various can be considered distributed normally, except for the item ‘the museum charges reasonable entrance fee’. The kurtosis values for all the items ranged from -1.211 to 6.361, except for the item ‘the museum charges reasonable entrance fee’, which the kurtosis value scored 13.909. Most of the kurtosis values do not exceed the threshold of +/- 10, except for the item ‘the museum charges reasonable entrance fee’, which alevel if exceeded, is considered ‘problematic’ (Hoyle, 1995).