Hi!
I can recover or transfer your account for you, no worries!
Please start a completely new game on the device on which you want to continue playing, give yourself a new name, and let me know the player name of the new account.
If you have not already done so, please also send us the exact name of your old account.
Second, please send me some information that proves your ownership of the old account:
- Account registration date (estimate)
- Last login date
- Current amount of in game currency
- Details about your last in game purchases
I can then further process your account request.