Single Point of Contact (SPoC) - The SPoC has an important guardian and gatekeeper role to perform to ensure that the public authorities act in an informed and lawful manner when acquiring communications data. The overall picture is that the SPoC process is a stringent safeguard. However, recommendations were made for the SPoC to exercise their guardian and gatekeeper role more robustly in certain key areas, or, to improve their efficiency in approximately one third of the inspections. In the vast majority of inspections the inspectors did see ample evidence of SPoCs challenging applicants in cases where they believed the requirements had not been met. Although not complete, statistical information obtained by our office indicates that approximately 20% of applications are returned to the applicants by the SPoC for development or improvement