um - you have not ever explained what PND50 is - If it is for late submission of taxes I repeat to you again and am copying John in, I am not paying for the delays caused by FCAs repeated failure to do our accounts properly. Had the accounts been done correctly form the start I would not have had to get you to fix them time and time again nor had to waste time confirming FCA had done them correctly in the first place.
John - If you remember, you sat in the last meeting with me and expressed “this is good as they will get it” - Delays were caused by FCA time and time again due to failure to complete tasks and repeated staff leaving. FCA can cover the PND50.