OBJECTIVE: Seeking to a rewarding and demanding position of Flight Attendant with American Eagle
Airline making the most of my hospitality and customer service skills.
QUALIFICATIONS & SKILLS
• Over 2 years of experience as a Flight Attendant
• First-aid and CPR Certified
• Good hospitality skills for presenting food and drinks
• Able to sell different products on-board
• Excellent know-how of passenger safety protocols of flight emergency procedures
• Proven ability to help people with special needs such as children or disabled passengers
CORE COMPETENCIES / PERSONAL QUALITIES
• Able to work glowing in a team
• Good communicator who can cooperate well with people from a variety of cultures
• Responsible, realistic, and dependable
• Friendly, caring and service-oriented
• Customer-focused approach
KEY ACCOMPLISHMENTS
• Implemented security procedures and the confirmation of safety measures together with cabin and
crew members, performed security sweeps sporadically all through the flight
• Coordinated the service arrangements together with food and beverage and tax-free shopping on
board
• Completed widespread safety inspections before takeoff and landing consistent with company
practices and FAA regulations
WORK EXPERIENCE
May 2008 – July 2010
XYZ Airline, Toronto ON
Flight Attendant
• Welcomed passengers, explain and explained flight safety procedures
• Served food and beverages to passengers and made flight announcements
• Ensured that all essential supplies are on board
• Ensured safety of passengers during take-offs, landings and emergencies
• Sold and marketed products of different companies during flight
• Assisted the flight and ground crews
• Informed and educated passengers on any unforeseen circumstances
• Helped in emergency and non-emergency situations
• Checked the condition of the aircraft cabin
• Provided emergency help to crew and passengers when essential
EDUCATION
Associate’s Degree in Customer Service – 2006
ABC Community College, Some Town ON
Flight Attendant Training - Transport Some Town – 2008
Vaughan Flying School