Coordinate with internal and external to arrange shipment according to customer’s purchase order and analyze customer’s forecast for both domestic and oversea in order to achieve customer’s satisfaction.
1. Communicate with customer for both of Domestic & Oversea by phone, e-mail and teleconference.
2. Prepare quotation, invoice, sales order, shipping document, shipping result and etc. for customer.
3. Cooperate with internal & external to delivery customer’s order with correctly specification and on time.
4. Cooperate with production control team to confirm shipping plan to customer
5. Negotiate to find good solution when any problem occurred for both of internal team and customer
6. Follow up forecast & POs to analyze and coordinate with production control and team.
7. Hospitality customers during visit and audit.
8. Summary forecast/demand report by weekly