Do: checklist
Deliver SBAR training to all staff – clinical and non-clinical.
Provide a safe environment and opportunities for staff to practice and develop their SBAR skills during non-critical communications. Use simple clinical and operational scenarios that are typical for the department.
Emphasise that the point is to experiment, to try ideas that the team wants to test.
Monitor the progress of staff practicing SBAR, using the methods you have selected (eg voice recorders).