1. Patience.
2. Attentiveness.
3. Clear Communication Skills.
4. Knowledge of the Product.
5. Ability to Use Positive Language.
6. Acting Skills.
7. Time Management Skills.
8. Ability to "Read" Customers.
9. A Calming Presence.
10. Goal Oriented Focus.
11. Ability to Handle Surprises.
12. Persuasion Skills.
13. Tenacity.
14. Closing Ability.
15. Willingness to Learn