The objectives of the research aimed (1) To study problems and obstacles to service people of the police authorities, Muang Samut Songkhram Provincial Police Station and (2) To study factors affected to services people of the police authorities, Muang Samut Songkhram Provincial Police Station. classified by personal factors. The population in the research was totally 171 police authorities in Muang Samut Songkhram Provincial Police Station. The instruments used in the research was a questionnaire. The reliability of the questionnaire was 0.783. The Statistics used in data analysis was Descriptive Statistics : Frequency, Percentage, Mean, Standard Deviation and Reference Statistic : t-test and F- Test.