Mr. Paul shown a lot of grout stains on the wallpaper and toilet's door in the bedroom. He said, he staying in this room 3 nights already but the houskeeper could not seen this stains, unbelieveable.
The sincere apologies was extended to Mr. Paul. We will seriously discussing with Housekeeping department to improve the cleaning process as to avoid any recurrence.
Khun Napassanan was informed of the complaint.