This study provided significant insights by categorizing consumer differences its
influence on latent variables that predict consumer attitudes. By empirically investigating
consumer differences and its relationship with attitudes and intentions, the results of this
studyfills the gaps in understanding consumer behavior to useRFIDs in the hotel industry.
In addition, exploring individual consumer differences to use RFIDs could facilitate hotel
organizations tomake the right investment decisions on RFIDs. Based on the results of the
study, instead of classifying and segmenting the demographic factors, hotels should
recognize the critical relationships between demographic factors, consumer attitudes, and
intentions. The results indicate that there are few differences in consumer attitudes and
intentions in terms of the demographic factors. It can be concluded that consumer
differences can be associated with consumer attitudes that are determined by age.