Actively supporting employees
Rabobank will expect its employees to become more flexible: as well as being available to meet with customers outside regular office hours, they should also possess a skill set that enables them to operate successfully at various areas of the organisation. A financial adviser, for example, should also be able to provide advice to customers by chat or phone at one of our expertise centres. Rabobank makes a point of actively supporting its people, so as to prepare them for a future at the bank or another organisation. This support may take on various forms, ranging from training, education and career orientation to job counselling for employees who lost their positions.