Job Description
Designing and developing a tour.
Determining an itinerary, arranging for tour escorts.
Assisting the Thailand tour operating Partner Company in developing brochure content and marketing programs.
Making travel and accommodation reservations.
Offering face to face and telephone advice to customers.
Quoting holidays and converting these to bookings.
Maximizing sales and customer holiday experience by suggesting upgrades.
Offering excellent customer service, dealing with complaints in a calm and diplomatic manner.
Keeping product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations.
Working to sales targets.