In the social and behavioral sciences, there are many well-known heuristics used to make a wide variety of decisions. Some of these include the following: "The customer is always right." "Treat employees as mature adults." "When in doubt, stick to the business you know best.” These are all rules that help simplify complex decision-making situations. Applying heuristics often helps school administrators make satisficing decisions possible. But the heuristic approach, as with judgment and intuition, has a tendency to oversimplify complex problems or introduce bias into decision making.