As you know, it is time again to make the Half-Year Regional Maintenance Report, we need your contribution and corporation to give us some input, very simple, we would like to know from you the current status in application of all those KPIs from KPI 1 to KPI 12, if you already did application, please mark 'yes' under its corresponding KPI index, enclosed is the list for your input and filling, where you will see an example of BACC (it is a fake answer, doesn't represent the real situation in BACC). If you have any comments on any KPI, you can add your feedback or any comments in your replied email, I would appreciate it if you could send it back to me before next Wednesday, or I have to call you separately. Thank you for your understandings and support, have a nice day!