Emergency preparedness is the key to environmental
crisis management, which begins with the development
of emergency scenarios and procedures for preventing
or responding to incidents causing serious
environmental hazards. An effective environmental
management program must be well-structured and
clearly understood by employees and managers
throughout a transportation system. Companies must
articulate roles and responsibilities and provide
resources provided at all levels of operation in order
to implement programs effectively. Training is often
the primary mechanism for expanding awareness
and problem-solving competence. For example, the
European transportation and logistics giant
Schenker-BTL provides basic training in environmental
issues for all of its new employees and is
extending more advanced training in topics such as
environment and the market, environmental legislation,
and environmental management systems to all
of its management groups.