Letters
Sonya, who created the rejection letter using the Bookend No organizational
structure (see page 35), explained, “The candidate I’d selected was
amazing. My boss concurred. Bob was the nicest fellow, and so well qualified.
But just as I’m about to pick up the phone and offer Bob the job,
guess what? My boss tells me that a corporate-wide hiring freeze has just
been announced. So instead of hiring Bob, I had to write him a letter
telling him I couldn’t hire him. I called my husband for some sympathy,
and he told me that his colleague Leo was looking for someone just
like Bob.
“That was great. Instead of a letter using the Bookend No organizational
structure, I was able to write a letter using the No with an Alternative
organizational structure.”