1. Good governance means focusing on the organisation’s purpose and
on outcomes for citizens and service users
1.1 Being clear about the organisation’s purpose and its intended outcomes for
citizens and service users
1.2 Making sure that users receive a high quality service
1.3 Making sure that taxpayers receive value for money
2. Good governance means performing effectively in clearly defi ned
functions and roles
2.1 Being clear about the functions of the governing body
2.2 Being clear about the responsibilities of non-executives and the executive, and
making sure that those responsibilities are carried out
2.3 Being clear about relationships between governors and the public