The US is generally recognized as having the most highly developed approach to tipping.For example, it is not unusual for hotel guests to have to tip five people before thay get to their room. In the US for many tipped positions the general expectation is that customer should tip at least 15 per cent. Tipping is less prevalent in other countries such as Australia,New Zealand and Sweden. For example,in New Zealand tipping is not considered a normal cultral parctice and moves to a US-type approach appear unlikely. Managers and employees in New Zealand saw the institutionalization of tipping in the US as distasteful and were praticularly unanimous in their denunciation of the US practice of using tips to boost poor wages. It was felt thatemployers shold fairly remunerate employees and that this should not be lift to customers. In many south-east Asian countries it is not customery to tip and tipping can be a sensitive topic, especially if social conventions are breached and people lose 'face'. In contrast, research in France-where tipping is unusual-found that if a waitress touched customers she got more and better tips. This 'touch effect' is found in other countries,such as the US,but seems particularty pronounced in France due to the tactile nature of social relation.
Derived from Callen and Tyson (2000);Casey(2001);Dewald(2001);Gueguen and Jacob (2005).
The US is generally recognized as having the most highly developed approach to tipping.For example, it is not unusual for hotel guests to have to tip five people before thay get to their room. In the US for many tipped positions the general expectation is that customer should tip at least 15 per cent. Tipping is less prevalent in other countries such as Australia,New Zealand and Sweden. For example,in New Zealand tipping is not considered a normal cultral parctice and moves to a US-type approach appear unlikely. Managers and employees in New Zealand saw the institutionalization of tipping in the US as distasteful and were praticularly unanimous in their denunciation of the US practice of using tips to boost poor wages. It was felt thatemployers shold fairly remunerate employees and that this should not be lift to customers. In many south-east Asian countries it is not customery to tip and tipping can be a sensitive topic, especially if social conventions are breached and people lose 'face'. In contrast, research in France-where tipping is unusual-found that if a waitress touched customers she got more and better tips. This 'touch effect' is found in other countries,such as the US,but seems particularty pronounced in France due to the tactile nature of social relation.Derived from Callen and Tyson (2000);Casey(2001);Dewald(2001);Gueguen and Jacob (2005).
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