A comparison of the two forecasts shows that the Web site will generate more new customers, process almost 80% more orders, and substantially reduce the need for sales reps
and support staff. If you are considering in-house development, you must make sure that
your software and hardware can handle future transaction volumes and data storage
requirements. Conversely, if you are considering outsourcing, volume and usage data is
essential to analyze ASP fee structures and develop cost estimates for outsourcing options.