1. Delivery truck arrived SMK too late and no information to SMK.
2. Only Truck’s driver went to delivery alone but total items is 342 cartons. We requested to you so many time to requested one more person go together with driver. Why this problem still happen?
SMK rejected and we need to get items back. So, we need to pay more cost for delivery like this again and again. When do you solve this problem?
Please give me your countermeasure.