• Chongko Travel quite low technology or ability to use technology quite not modern, they rarely use technology to do the business. They often run business by use word of mouth from taxi driver to suggest this company for customer to buy any trip and reservation or ability to speaking of employees. It makes them communicate or contact with difficult. If employees can use technology as better, it will help them contact with customer easier such as use line group to contact with taxi drivers who send customers for Chongko Travel, it may help them to have amount of customers more, there is service to booking any trips via online for convenience of customers and be fast and correct of employee’s working.