A programmer or programming staff. Your questionnaire will need to be programmed
into a computer format before being used for telephone interviewing—this way,
interviewers can enter the data into computer storage during the telephone interview.
Beware of firms who state that programming is “just part of the project”—this often
means that the firm does not have high-quality programming staff and can result in
programming that takes too long and contains too many errors. You want a firm that
considers programming to be a crucial and vital step in the process of beginning a project.