4.1.2. Interests and expectations for the system
In addition to needing to accommodate users that did not have previous computing experience another significant challenge within the organizational environment was that the EMR system was expected to have a fairly large impact over a wide range of activities across the organization. Actors with a variety of work roles had an interest in the system, and these actors conducted various activities at the hospital. These interests were often expressed in relation to their primary work activities [30] although secondary activities were also mentioned. The Hospital Chairman for example originally proposed the idea of adopting an EMR system in 2000. He is strategically interested in the hospital becoming a Hi-Tech Eye Research Centre and is confident that a medical information data-base related to the EMR system will be the best option to store, retrieve and analyze medical information for research purposes. He stated this by explaining