restaurants is rarely high. Most tourism services remain in state ownership and there is still an enormous amount of uncertainty related to the future organization of the old centrally planned and controlled system in relation to burgeoning small-scale privatization. Privatezation of the state-owned hotels and restaurants is proceeding at a very slow rate and so far, has largely engendered fatalistic insecurity rather than entrepreneurial activity.
What are the possible ways of developing tourism to meet the challenges and opportunities of the new socio-economic circumstances? The relative quality of a holiday resort, as of a particular hotel or restaurant, depends on two main components: the quality of facilities and the quality of service. In the long term, it is obviously desirable and necessary to improve the quality of facilities by refurbishing and modernizing the properties, but this will require considerable investment and in the current economic climate, at a period where most tourism facilities still remain in public ownership, it is not apparent how such a programme could be achieved. Thus, improving the quality of the human resources of the company is undoubtedly the most direct and cost-effective way of effecting an improve- ment in the tourism product.
restaurants is rarely high. Most tourism services remain in state ownership and there is still an enormous amount of uncertainty related to the future organization of the old centrally planned and controlled system in relation to burgeoning small-scale privatization. Privatezation of the state-owned hotels and restaurants is proceeding at a very slow rate and so far, has largely engendered fatalistic insecurity rather than entrepreneurial activity.What are the possible ways of developing tourism to meet the challenges and opportunities of the new socio-economic circumstances? The relative quality of a holiday resort, as of a particular hotel or restaurant, depends on two main components: the quality of facilities and the quality of service. In the long term, it is obviously desirable and necessary to improve the quality of facilities by refurbishing and modernizing the properties, but this will require considerable investment and in the current economic climate, at a period where most tourism facilities still remain in public ownership, it is not apparent how such a programme could be achieved. Thus, improving the quality of the human resources of the company is undoubtedly the most direct and cost-effective way of effecting an improve- ment in the tourism product.
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