Thank you for contacting Expedia Inc.
Reference to your information under case number 34230746. We would like to inform you that Booking ID525606287, Guest : Cassandre Aline Hirchy was processed workaround cost by Khun Passarin Kanjanatep (Market Manager Team) under case number 34243003.
This process may take a while to complete so please kindly be patient and when it's done one of agent from Finance Team will send email direct to inform you.
If you need further assistance with this case, please reply to this email without altering the email address or subject line. Should you need assistance with new Expedia bookings/issues, please contact us at assistanceth@expedia.com and have a new case opened.
As a dedicated partner, we would appreciate if you could send your requests to us within the following working hours to ensure that your request receives prompt action: Monday - Friday 09.00am – 06.00pm including public holidays.