Leadership
Leadership was about understanding of human behavior. It was about inspiring and
influencing individuals. Quality leader set clear goal, defined objective and ensured that all
organizational levels understood these goals and objectives. This category addresses how
executives guide and sustain the organization, address direction, values, and performance
expectations. It focuses on executives’ actions to create and sustain an environment that is
conducive for empowerment, innovation, and learning. This also examines how the
organization addresses the good governance and public responsibilities. The score of this
category has been assessed significantly high score compare to overall. This is apparently
because it is very impressed with the commitment and enthusiasm of the executives in leading
the OPSL to achieving its mission and goals, and in inculcating the proactive, service mind,
and learning culture. Moreover, executives realize in not only developing the goals of an
organization, but also effectively communicating these ideas to all officials.