CRM stands for Customer Relationship Management,
where its core function relies on the relationship created
between customers. Without maintained relationship, CRM
loses its ability to support and direct business functions. The
relationship covers the relationship among customers and also
among its attributes, for example products, hobby, revenue, etc.
and from this relationship CRM team can use it to reach their
objectives. This information can also be used to profile the
customer to access their characteristic and behavior.
CRM stands for Customer Relationship Management,where its core function relies on the relationship createdbetween customers. Without maintained relationship, CRMloses its ability to support and direct business functions. Therelationship covers the relationship among customers and alsoamong its attributes, for example products, hobby, revenue, etc.and from this relationship CRM team can use it to reach theirobjectives. This information can also be used to profile thecustomer to access their characteristic and behavior.
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