1.1.4 Role of testing in software development, maintenance and operations
We have seen that human errors can cause a defect or fault to be introduced at any stage within the software development life cycle and, depending upon the consequences of the mistake, the results can be trivial or catastrophic. Rigorous testing is necessary during development and maintenance to identify defects, in order to reduce failures in the operation environment and increase the quality of the operational system. This includes looking for places in the user interface where a user might make a mistake in input of data or in the interpretation of the output, and looking for potential weak points for intentional and malicious attack. Executing tests helps us move towards improved quality of product and service, but that is just one of the verification and validation methods applied to products. Processes are also checked, for example by audit. A variety of methods may be used to check work, some of which are done by the author of the work and some by others to get an independent view.