What we are saying to organisations is that if they want to be successful they have to make the best use of their human resources but, given recent environmental, socio-economic and demographic changes, the workplace itself does not have to be the way it is today. Yes, from a facilities management perspective, the outlay is expensive for the technology required to support this move to flexible working but it will pay off ultimately.
Does an office need to look like an office if it makes people unproductive? If the whole workplace can change, it will impact on what is inside it - the concern of facilities managers every day.