We can confirm that your order was shipped on December 10th, but there is no tracking available with standard shipping. Typical transit times are 10-20 business days, but it’s not unusual for packages sent to your country to require additional delivery time due to Customs. If it’s been longer than 30 business days, it may be that your package is being processed through your Customs office, or that there is a local delivery delay. We suggest that you allow an additional 5 business days for these exceptions. If you haven’t received your product by then, please reach out again!