We would like to inform your team know that our team has a duty proceed customs formality tax refund according the Riken (Thailand) want us to process. Step of customs formality re-export out of the customs custody and tax refund is very difficult which under customs regulation the Customs inspector with other section must to coordinate checking products and investigate it is same imported. So your team must to bring the container to x-ray and open container to check the products inside. The customs is not recognized as the same goods imported because the Riken have not identified lot numbers cannot prove the same imported. The delay in implementing it was caused by the customs authorities, not the KAT.
Our team cannot control or force the customs inspector to accept these products matching with imported. We cannot prove the product is the same imported because the Riken (Thailand) do not indicate Lot Number and Brand of products are "FORMOLON" on the import entry. I just order our member fill the lot number on the import entry for protection happen problem.
In the future, The customs want to open container for inspection inside and found that the cargoes incorrect as declaration. Your team may been post audit by customs again.