Analysis proposed executive order to be used in the planning process to improve or resolve the issue if the customer is not satisfied.
Survey of satisfaction and dissatisfaction of customers with many ways. Using questionnaires, the outsourcing companies.
Handling customer complaints by providing responsible to analyze and coordinate with relevant agencies to continue troubleshooting.
And monitor the solution to ensure that the same problem will not happen again.
Companies should monitor the issue to ensure that the same problem will not happen again.
The products and hold stock over time. Company should find a solution to take these goods away fast because of high cost, such as the offering to the customer at a price that was down from the original.