Dear Thongaram,
I apologize again for using our forwarder for air shipment instead of DHL as written on order form.
Sorry for realizing that at the very last moment and hope it would not bother you too much.
In case there is any problem, please feel free to contact me.
Thank you very much for your kind understanding and sorry for calling you outside office hour.
We will be paying extra attention to the mode of shipment next time.
Best regards,
Hayley Kwong