Since i have never experience a worst service in my life, I would like to tell you about the service your company provided today.
First of all we book a taxi service for11 am it arrived at 12 o'clock. The hotel staff had to call you to ask, where you were at, that was 11.20 and we were told 5 more minutes. When the taxi finally arrived, we had to drive in a wornout minivan. Furtheremore we were told it was because of a car accident it was delayed, we were shown pictures. !!! Why lie. Futhermore, was the driver unable to find his way to the hotel. I think he had to ask for directions about 15 times. A drive that normally takes 3 - 3.5 hours took us almost 5 hour. This is totalt unacceptable.